Thomson Airways

Overview



User Reviews

See all

  • Flight on 11/04/2014
    1 Review

    Thomson Airways Business

    on: B787 Dreamliner

    9.3

    Me and wife travelled to Mexico for our honeymoon. We had travelled with Thomson before and on the whole were satisfied with their service. When we booked our holiday we were informed we would be on the Dreamliner. My wife couldn’t contain her excitement and insisted on Premium Economy. So a ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 04/04/2014
    1 Review

    Thomson Airways Business

    on: B787 Dreamliner

    9.5

    The a/c was a very nice experience, service,timing excellent. One negative is the seat leg support is in my view unsafe because of the angle it cuts off the blood supply to the lower legs , it needs to higher or have a foot rest as the weight is all on the back of the leg, my legs /feet were ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    10
    Baggage
    10
    read more

Classes

Seat Plans

Tried & Tested

Tried & Tested


  • Seatplans fact file: Thomson Airways’ B787 Dreamliner

    Everything you need to know about Thomson's B787 Dreamliner, including seating in both classes, routes, food and in-flight entertainment read more


  • First review of Thomson's inaugural B787 flight

    Our correspondent flew the carrier's first Dreamliner from London Gatwick to Mahon, Menorca in Premium Club seating read more


  • Thomson B787-800 Premium Club

    Mahon to London Gatwick read more

User Reviews

User Reviews 285 (Total)


  • Flight on 11/04/2014
    1 Review

    Thomson Airways Business

    on: B787 Dreamliner

    9.3

    Me and wife travelled to Mexico for our honeymoon. We had travelled with Thomson before and on the whole were satisfied with their service. When we booked our holiday we were informed we would be on the Dreamliner. My wife couldn’t contain her excitement and insisted on Premium Economy. So a ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 04/04/2014
    1 Review

    Thomson Airways Business

    on: B787 Dreamliner

    9.5

    The a/c was a very nice experience, service,timing excellent. One negative is the seat leg support is in my view unsafe because of the angle it cuts off the blood supply to the lower legs , it needs to higher or have a foot rest as the weight is all on the back of the leg, my legs /feet were ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 05/03/2014
    1 Review

    Thomson Airways

    3.8

    The first thing that needs to be known is that I am nearly 80 years old and my partner is nearly 75. We booked a weeks holiday with Thomson Holidays and all was well until we boarded the plane at London Stansted. I am old and over six foot tall and have arthritis in my knees and I can tell you ...

    Boarding
    10
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    6
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    5
    Baggage
    5
    read more

  • Flight on 27/02/2014
    4 Reviews

    Thomson Airways Economy (short haul)

    on: B757-200 v3

    5.8

    Hi, I have just been on holiday to Sal (Amilcar Cabral). Flying G-CPEU a former British Airways/First Choice/Air2000 Boeing 757-200. Going: Boarding was quite fast, we got out on time. The seat was uncomfortable sitting in the row 22. I was mad because for the length of the flight, you ...

    Boarding
    10
    Seat for Sitting
    3
    Seat for Sleeping
    1
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    8
    Baggage
    10
    read more

  • Flight on 01/12/2013
    39 Reviews

    Thomson Airways Business

    on: B787 Dreamliner

    9.1

    We flew from Manchester to Cancun premium economy on the new Dreamliner Dream Maker plane and what a fantastic experience it was. I was concerned about reports that the Dreamliner seats were narrower than the old First Choice seats in Premium Economy but I needn't have worried. Seats in PE are at ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    9
    Food & Drink
    9
    Punctuality
    9
    Baggage
    10
    read more

  • Flight on 12/11/2013
    1 Review

    Thomson Airways Business

    on: B767-300ER (283 seats) v3

    5.6

    I have recently come back from my honeymoon, we flew from Bristol to orlando Sanford, check in at Bristol was very quick. Which is always a bonus our bags were checked in as priority baggage with labels on them stating last on first off the plane. Which I thought was good. Then we went through ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    3
    Service
    8
    Entertainment
    1
    Food & Drink
    8
    Punctuality
    8
    Baggage
    1
    read more

  • Flight on 31/10/2013
    1 Review

    Thomson Airways Business

    on: B787 Dreamliner

    9.3

    Myself,my wife my daughter and son arrived at Manchester on Friday 27th September at about 7.45am for our flight on the Dream liner to Sanford. The queue for Premium was only 4 people long, staff were very pleasant. We got through very quickly and were fast tracked through security too. We ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    10
    Food & Drink
    8
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 21/10/2013
    1 Review

    Thomson Airways

    4.8

    We travelled from Gatwick to Aruba in premium cabin. The outbound seats were extremely uncomfortable, my tray table was dirty and broken. I had to place two pillows and a blanket on my lap to hold the tray table in place. The seat pocket was filthy with crumbs and food remnants. Two of the crew ...

    Boarding
    8
    Seat for Sitting
    4
    Seat for Sleeping
    2
    Service
    5
    Entertainment
    5
    Food & Drink
    5
    Punctuality
    1
    Baggage
    8
    read more

  • Flight on 11/10/2013
    2 Reviews

    Thomson Airways Business

    on: B787 Dreamliner

    9.1

    TOM30/31 LGW-CUN -LGW G-TUIB Alfie Gatwick check in very quick and access to Premium Gatwick was very good. Flight was 2 hours late due to late incoming flight into Gatwick from Manchester and the weather was awful causing delays. Boarding very easy and crew very polite, instantly aware of how ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    5
    Service
    9
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    9
    Baggage
    10
    read more

  • Flight on 11/10/2013
    3 Reviews

    Thomson Airways Business

    on: B787 Dreamliner

    7.3

    Glasgow to Cancun in Sept 2013 First of all, let me start by saying all this hype about the Dreamliner is unjustified. The plane is a newer version of some of the older Boeings with a few new touches. The Dreamliner is quieter and smoother and brighter but the seats are no better or wider than the ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    6
    Service
    9
    Entertainment
    9
    Food & Drink
    8
    Punctuality
    8
    Baggage
    3
    read more