Finnair

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User Reviews

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  • Flight on 18/10/2013
    1 Review

    Finnair Economy (short haul)

    2.6

    Unless you really are desperate for a cheap airfare please do everyone a favour and do not support this airline who charge a decent amount and do have fantastic airport service depending on who serves you (guy we saw was brilliant) but really have very poor air service and although I don't judge ...

    Boarding
    4
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    1
    Entertainment
    4
    Food & Drink
    4
    Punctuality
    3
    Baggage
    1
    read more

  • Flight on 05/07/2013
    1 Review

    Finnair Economy (short haul)

    on: A320

    2.0

    They lost my bag going and returning. They wanted cash to deliver it in st. Petersburg. I refused so they took 4 days to deliver it and then they lost my bag on they way back. That showed me. They are completely unreachable. Even their response form is down. They ruined my trip and won't even ...

    Boarding
    2
    Seat for Sitting
    7
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    1
    Baggage
    1
    read more

Classes

Find Reviews & Seatplans by Class:

Seat Plans

Tried & Tested

Tried & Tested


  • Fancy a sauna? Head to Helsinki airport

    Guests of Finnair’s new lounge at Helsinki airport will be able to relax in a sauna while waiting for their flight read more


  • Tried and Tested: Finnair A330-300 business

    Business Traveller was on the inaugural flight between Helsinki and the Chinese city of Xi’an, travelling in business class and sampling the transfer process at Helsinki airport read more


  • Finnair A321 business class

    London Heathrow - Helsinki read more


  • Finnair A330-300 business

    Xi'an-Helsinki-London Heathrow read more


  • Finnair A320 business class

    London to Helsinki read more


  • Finnair A330-300 Business Class

    Hong Kong - Helsinki read more


  • Finnair A320 business class

    Helsinki-London, business class read more


  • Finnair A320 Business class

    London-Helsinki read more


  • Finnair A321 Business class

    Helsinki-London read more


  • Finnair Airbus A321 business class

    London Heathrow to Helsinki read more


  • Finnair A340-300 business class

    Helsinki-Hong Kong read more


  • Finnair A330-300 business class

    Helsinki to Beijing read more


  • Finnair A321 business class

    London-Helsinki read more


  • Finnair A330-300 business class

    Helsinki-Seoul read more


  • Finnair A330-300 economy class

    Seoul-Helsinki read more


  • Finnair A320 economy class

    Helsinki-London read more


  • Finnair A330-300 economy class

    Beijing-Helsinki read more


  • Finnair A321 economy class

    Helsinki to Kittila read more


  • Finnair A321 economy class

    Kittila to Helsinki read more


  • Finnair A319 business class

    London to Helsinki read more


  • Finnair A319 business class

    Helsinki to London read more


  • Finnair A340-400 economy class

    Hong Kong-London read more

User Reviews

User Reviews 37 (Total)


  • Flight on 18/10/2013
    1 Review

    Finnair Economy (short haul)

    2.6

    Unless you really are desperate for a cheap airfare please do everyone a favour and do not support this airline who charge a decent amount and do have fantastic airport service depending on who serves you (guy we saw was brilliant) but really have very poor air service and although I don't judge ...

    Boarding
    4
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    1
    Entertainment
    4
    Food & Drink
    4
    Punctuality
    3
    Baggage
    1
    read more

  • Flight on 05/07/2013
    1 Review

    Finnair Economy (short haul)

    on: A320

    2.0

    They lost my bag going and returning. They wanted cash to deliver it in st. Petersburg. I refused so they took 4 days to deliver it and then they lost my bag on they way back. That showed me. They are completely unreachable. Even their response form is down. They ruined my trip and won't even ...

    Boarding
    2
    Seat for Sitting
    7
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    1
    Baggage
    1
    read more

  • Flight on 21/06/2013
    1 Review

    Finnair Economy

    on: A340-300 (Config. 1)

    3.5

    El servicio de atención al cliente de finnair es pésimo en su.gestión, no quieren molestarse en satisfacer al cliente y no solucionan nada para conseguirlo. Trabajan como cualquier low cost,por lo que cuando compitan en rutas me temo que diré adiós a finnair

    Boarding
    4
    Seat for Sitting
    5
    Seat for Sleeping
    3
    Service
    2
    Entertainment
    4
    Food & Drink
    4
    Punctuality
    3
    Baggage
    3
    read more

  • Flight on 10/04/2013
    3 Reviews

    Finnair Business (short haul)

    on: A320

    6.5

    Finnair Business Class. March 8, 2013 Destinations: Helsinki - Asia Plane: Airbus 320 Configuration: 1-2-1 Who's it for? - Business travellers (generally European businessmen, wealthy Japanese tourists) - Best for overnight flights. Pre-Flight - Priority check-in - Priority baggage handling - ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    10
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    9
    Baggage
    0
    read more

  • Flight on 04/01/2013
    4 Reviews

    Finnair Economy (short haul)

    on: Embraer 190

    5.9

    Helsinki - Manchester As I am taller than average (2m) I was keen to select row 11 where the escape doors were. This was easily achieved with on-line check-in and there was plenty of legroom. Departure from Helsinki was via a bus to the aircraft and one door boarding. Despite the cold we were on ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
    read more

  • Flight on 04/01/2013
    4 Reviews

    Finnair Economy (short haul)

    on: A320

    6.6

    Helsinki - Ivalo - and return 01:30 flight time Flight served by tube from the terminal at Helsinki, Ivalo has flight steps as it is a very small airport, however allows but exits to be used so plane was cleared and loaded quickly. Outbound we had selected seats 23E & F by the escape door to ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    9
    Baggage
    9
    read more

  • Flight on 11/11/2012
    144 Reviews

    Finnair Economy (short haul)

    on: A319

    5.0

    I transfered to T3 from Heathrow T5 (after a BA flight from Glasgow) via the airside transfer bus and security was a breeze compared to the normal route from check-in in T3. I made my way to the Cathay Pacific First Lounge which Finnair use. This is a decent facility, quite small but a quiet space ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more

  • Flight on 08/10/2012
    1 Review

    Finnair

    4.0

    Finnair customer service in India is without doubt the most atrocious one can find at any airport in the world. A few weeks ago I was travelling to Helsinki and I was carrying one bag and one child pram (large push chair) and was travelling alone. I called Finnair to make the payment (Eur 50) for ...

    Boarding
    5
    Seat for Sitting
    5
    Seat for Sleeping
    5
    Service
    1
    Entertainment
    5
    Food & Drink
    5
    Punctuality
    5
    Baggage
    1
    read more

  • Flight on 02/08/2012
    2 Reviews

    Finnair Economy (short haul)

    on: A321

    4.9

    I flew from HEL to LHR on a code share with BA. Although I got a superb seat in 9F (there is no-one in front, bliss) the rest of the service is very poor compared to BA. The food was odd - cold pasta and one has to pay for alcoholic drinks, which were so expensive that I didn't bother (for those ...

    Boarding
    7
    Seat for Sitting
    9
    Seat for Sleeping
    4
    Service
    3
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    10
    Baggage
    4
    read more

  • Flight on 05/07/2012
    1 Review

    Finnair

    1.9

    Finnair is one the worst airlines I had used in my life. Always when I have had to use Finnair to flight from London to Oulu. The plane is always late, the pre-printed boarding passes do never provide you with the right information, the customer service desk staff are not well informed and are ...

    Boarding
    1
    Seat for Sitting
    5
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    4
    Punctuality
    1
    Baggage
    1
    read more