frustratedflyer

(75 Reviews)

Overview

Reviews

  • Flight on 20/05/2014

    Singapore Airlines Economy

    on: B777-200 (Config.1)

    7.0

    Had seat 44C from Singapore to Mumbai. A good seat from the perspective of being the first row in the second economy cabin. It it by the emergency exit so has plenty of legroom and is the only part of the plane fitted in a 2-3-2 configuration so seat C is an aisle seat of a pair. The only ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 11/12/2013

    LOT Polish Airlines Economy

    on: B737-400

    3.5

    A short flight from London to Warsaw. It's quite an old plane but reasonably presented for it's age. Boarding took place in order (business and star alliance cardholders). It was a 6.30am flight so I was hoping for a roll. Was a bit shocked when it turned out to be a small chocolate ...

    Boarding
    8
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    1
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 27/11/2013

    Qatar Airways Business

    on: A330-300 (281 seats)

    6.8

    I checked in online and printed my boarding pass but this was not being read by the security gates so I had to go to the QR check-in desks. These were quite quiet so I was seen immediately. The reason for the problem was a change of plane and a change of seat for me. With a new economy boarding ...

    Boarding
    7
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    7
    Food & Drink
    8
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 25/11/2013

    British Airways Premium economy

    on: A380

    6.8

    My first trip on BA's A380. Flying regularly from HKG I expected it to be a short walk from check-in to the gate but was shocked to see it at the far end of the airport (gate 64). I later found out that this is because of the location of the A380 gates. As I had to catch the train I arrived ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    6
    Entertainment
    8
    Food & Drink
    0
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 03/05/2013

    United Airlines Premium economy

    on: B757-200 (Version 2)

    6.4

    Check-in was swift at one of the self check-in desks. This was a day flight from NYC to LHR. Boarding started late and we pulled away from the gate just a few minutes late. My first reaction on entering the plane was just how cramped it felt. Being used to flying transatlantic on 777 and 747 ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    5
    Service
    6
    Entertainment
    7
    Food & Drink
    6
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 30/04/2013

    United Airlines Business

    on: B777-200 (Version 6)

    7.4

    There were no queues at the check-in desk. There is no United lounge at LHR T4 so United use the Skyteam lounge near gate 10. It is quite a nice lounge but sadly it is at the opposite end of the terminal from where the flight was departing at gate 2. Ten minutes after boarding was due to start ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    8
    Food & Drink
    6
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 08/01/2013

    United Airlines Business

    on: B777-200 (Version 6)

    8.6

    Check in (about 1.5 hours before the flight) was very quick with no queues at the business desk. I did not go to the lounge and boarding started at the gate on time with priority for Business Class. I was quickly in my seat and was offered a choice of juices, water or champagne. Amenity kits, ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    8
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 05/12/2012

    Emirates Economy

    on: A380 (Config. 1)

    6.1

    Boarding at LHR was strictly by Row number and happened in a very controlled manner. The flight was on time and arrived early. Two meals were served breakfast and lunch/dinner. Both were of good quality and certainly as good economy food as I have had elsewhere. The IFE (ICE) was superb ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    5
    Entertainment
    9
    Food & Drink
    6
    Punctuality
    7
    Baggage
    0
    read more
  • Flight on 05/12/2012

    Qatar Airways Business

    on: B787-8 Dreamliner

    7.5

    This was just a short flight (45 min) between Dubai and Doha. I was shown to my seat and offered a drink and newspaper. Menus were given out and an order for food and drink taken. This was served promptly after take off and cleared just a promptly. The seat was very comfortable. I did ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 20/11/2012

    Cathay Pacific Premium economy

    on: B777-300ER Four-Class (77H)

    7.9

    As I checked in for my flight I found my seat had been changed as my seat had a broken footrest. I was allocated seat 32H which was an aisle bulkhead seat. It was situated behind a single toilet although as this was used by people in Premium Economy it was not too busy and did not disturb me. It ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    7
    Service
    7
    Entertainment
    8
    Food & Drink
    6
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 21/09/2012

    Air India Economy

    on: A320

    2.5

    I was on a day trip from Delhi to Bhubaneswar. My two legs were similar in that they both ran late and on both occasions no announcements were made until just before the flight was due to leave. There was no apology at the gate or from the staff onboard. My outbound trip was in a new A320. The ...

    Boarding
    3
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    3
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 19/09/2012

    IndiGo Economy (short haul)

    on: A320

    5.9

    Booked only two days in advance and got a ticket from Mumbai to Delhi for RS9000. This included Rs600 to get a seat in the front row and a free snack (sandwich) and drink. Check-in was very speedy with lots of desks open and only about 10 people waiting. Boarding was on time and quick, very ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 24/08/2012

    Thai Airways Economy

    on: B777-200

    5.8

    This was only a short (2Hr) flight from Bangkok to Singapore. I have a Star Alliance Gold card so could check in at the Business Class desk. There was no queue and this was very quick. I wish I could say the same for the border staff where all queues were 9 deep and it took quite a while to ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    3
    Food & Drink
    3
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 15/05/2012

    IndiGo Economy (short haul)

    on: A320

    4.9

    The check-in queue was not too long and with plenty of desks open at Mumbai it took just a 8 minutes to be checked in. The flight was 15 minutes late due to congestion at the airport but boarding was done swiftly starting at the back section of the plane before loading the first ten rows. I ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    3
    Punctuality
    7
    Baggage
    6
    read more
  • Flight on 18/01/2012

    British Airways Premium economy

    on: B777-200 (Four class)

    7.1

    The flight from LHR T5 to Doha (via Bahrain) left on time. I was sitting in the front row of World Traveller Plus in an Aisle seat (21D). As only the bulkhead was in front the legroom was quite good and I was lucky that the only spare seat in the cabin was next to me! Newspapers and menus were ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    5
    Service
    8
    Entertainment
    3
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 18/01/2012

    British Airways Business

    on: B777-200 (Four class)

    6.3

    I was in seat 10D for the flight from Doha to London (via Bahrain). The seat was the first row of the cabin but close to the toilet. When I had checked in online the service had been advertised as a sleeper service and invited me to dine in the lounge. I knew with the stop it would not quite be ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    5
    Entertainment
    4
    Food & Drink
    0
    Punctuality
    10
    Baggage
    4
    read more
  • Flight on 08/12/2011

    United Airlines Business

    on: B777-200 (Version 2)

    6.3

    The flight left late due the late arrival of the incoming plane and the staff were pretty good at keeping us informed. Check-in was swift with no queues and priority boarding done properly. The biggest frustration was the IFE which you could see the crew were having problems with before take ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    3
    Baggage
    7
    read more
  • Flight on 09/06/2011

    United Airlines Premium economy

    on: B767-300

    4.0

    I was flying on an OLD 767 from LAX to Washington - the red eye taking off late evening and arrive 4.5 hrs later in Washington at 6.30am. The plane was so old that the some overhead bins would not close and the crew were sticking them down with tape! The boarding was efficient and the ground ...

    Boarding
    9
    Seat for Sitting
    2
    Seat for Sleeping
    1
    Service
    3
    Entertainment
    0
    Food & Drink
    1
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 14/01/2011

    British Airways Economy (short haul)

    on: B767-300 (European config.)

    4.0

    LHR-FRA. Flight was 7.20 am. The seat layout was not as per the one shown on this site. It was fitted with old Club World Seats, World Traveller Plus and Economy starting from Row 16 in a 2-3-2 configuration. I managed to get 16D and had a bulkhead in front but more leg room. The plane was ...

    Boarding
    6
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    5
    Baggage
    0
    read more
  • Flight on 14/12/2010

    LOT Polish Airlines Business

    on: B737-400

    4.6

    Check in was swift and there was priority boarding at the gate. The plane was old but the seat as comfortable as most on a typical short-haul European route. Service was good. A drinks service with peanuts followed by breakfast. This was rather a mixed affair. A hot muffin, breads, fruit, ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 15/11/2010

    Qatar Airways Economy

    on: B777-300ER (Config.1)

    5.8

    Flying from Doha in economy is not much fun. At 6.00 am it took almost 20 minutes to get in the car to the drop of point. The volume of traffic was just too much and people were parking in a very selfish manner stopping others from doing so. Inside the terminal was no better. 20 minutes to drop ...

    Boarding
    6
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    7
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    2
    Baggage
    2
    read more
  • Flight on 29/10/2010

    Emirates Business

    on: B777-300 (three-class)

    7.1

    A short flight from Mumbai to Dubai. The Lounge in Mumbai is one of the better ones at the airport. I was not hungry but there was a reasonable selection of hot and cold food. Boarding was chaotic. No fault of Emirates but loads of people crowding around the gate stopping the priority ...

    Boarding
    5
    Seat for Sitting
    6
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    10
    Food & Drink
    8
    Punctuality
    7
    Baggage
    7
    read more
  • Flight on 26/10/2010

    Emirates Business

    on: A330-200 (three-class)

    5.6

    A short flight of 3 hours from Dubai to India. Lounge in Dubai was very good with plenty of seats, places to eat and drink and power for laptops. The aircraft seat is quite old and narrow but better than you would find on shorthaul routes in Europe. The IFE controls are in the side of the ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    1
    Service
    6
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    6
    Baggage
    3
    read more
  • Flight on 16/10/2010

    British Airways First

    on: B747-400 Mid J

    8.9

    LHR-MIA. Was travelling with my wife in seats 5E & 5F. These are probably the best in the cabin if you are travelling with your partner as you can keep the dividing screen down and talk easily during the flight. Seat 4E & 4F are similar but as there is no seat in front don't have quite as ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    10
    Entertainment
    8
    Food & Drink
    9
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 10/10/2010

    LAN Business

    on: A340-300

    7.3

    Very impressed by the seat, food and service. Would fly them for sure again long haul. IFE quality great but choice of films a bit disappointing.

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 05/10/2010

    LAN Economy (short haul)

    on: A320-200

    5.5

    My flight was all economy so if you can get rows1-3 you might have more legroom. I was in row 7 which was a bit tight. The boarding, drinks and snack and general service were good for what was a 2 hour flight. Would recommend.

    Boarding
    8
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    6
    Food & Drink
    7
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 04/10/2010

    Lufthansa Business (short haul)

    on: A319-100

    4.8

    LHR-FRA Quiet German efficiency -- good solid service but nothing to wow you. Before take off they offered a selection of magazines and newspapers. The magazines were all German except for Time and Newsweek. The breakfast consisted of a roll and jam, cheese, slice of salami, cut fruit and ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 04/10/2010

    Lufthansa Business

    on: B747-400 (Config. 2)

    5.5

    Boarding was swift and efficient. My coat taken from me very quickly. Only German newspapers were available and OJ, water and champagne offered. An on time departure was followed by two drinks services with nuts and then lunch. I was in 24G which would have been a good seat if it was not ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    3
    Service
    6
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 08/09/2010

    Finnair Business

    on: A340-300 (Config. 1)

    7.4

    Business Passenger boarding started before general boarding. Staff were swift in taking my jacket and in offering a drink. After take off food was served promptly although I skipped this. The seat is not horizontal but angled lie flat. I made it a bit more comfortable by putting a spare ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    4
    Service
    8
    Entertainment
    7
    Food & Drink
    7
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 06/09/2010

    Finnair Business (short haul)

    on: A319

    4.8

    At LHR, Finnair shares the new Cathay Lounge which is good. Business Class passengers were allowed to board as they wanted which was very swift. I was seated in 1C. The seats are adjusted so that the arms are close together and only seats A&C used. Seat was average. Service was good. ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    7
    Baggage
    0
    read more
  • Flight on 18/06/2010

    Cathay Pacific Economy (short haul)

    7.0

    The computer crashed a check-in but this was soon rectified and the staff were very apologietic. I am a Oneworld (BA) sapphire card holder so had priority boarding with the business class passengers. Cathay also try and keep the middle seat empty next to sapphire acrd holders which is a nice ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 13/06/2010

    British Airways Premium economy

    on: B747-400 Mid J

    6.9

    Boarding efficient, took off on time and arrived early. Bags at carousel shortly after getting there. Did not eat for whole flight and slept relatively well. IFE was good. Nice touch is the snack box in the galley although as the galley is shared with Club World - their larder is even better! ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    5
    Service
    7
    Entertainment
    7
    Food & Drink
    0
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 25/05/2010

    British Airways Economy (short haul)

    on: Embraer 170

    5.0

    London City was a zoo. Nowhere to sit, long queues at security and even difficult to walk around as so many people. Flight a few minutes late on leaving but time caught up. Service was swift. Food a roll and a hot breakfast of bacon, egg, tomato, potato and sausage. It was OK but I would not ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 23/03/2010

    Emirates Economy

    7.3

    Was surprsied by how good this flight. New seats, felt like plenty of legroom. Service was first class. Food average. Kids meals had plenty of choices and toys were good. The inflight photo for children a nice touch. IFE - an amazing number of choices. Best I have encountered.

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    3
    Service
    9
    Entertainment
    9
    Food & Drink
    6
    Punctuality
    7
    Baggage
    7
    read more
  • Flight on 24/02/2010

    Tigerair Economy (short haul)

    on: A320-200

    4.0

    My first time with Tiger. Paid a supplement and got seat 1D. I think 1C &1D are the best on the plane although you do get a lot of people passing you and queuing for the toilet. Seats in some other rows do look rather cramped so its worth paying the extra. The boarding was a bit shambolic, the ...

    Boarding
    6
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    4
    Baggage
    8
    read more
  • Flight on 21/02/2010

    Qantas Premium economy

    on: A380-800

    8.8

    Probably the best Premium Economy product I have tried. Was in seat 34B at the front of the cabin - a good seat. If you prefer windows 34A has a locker similar to but smaller than the ones found upstairs on a B747. Probably the best seats are in row 38 as they have more legroom than row 34 with the ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    7
    Service
    8
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 05/02/2010

    Jet Airways Economy (short haul)

    on: B737-700

    5.0

    Bombay to Delhi. Boarding was by bus and a bit chaotic as there was only one security person checking boarding passes of all flights going on the buses. This was not Jet's fault. I had managed to get 15C which had lots of legroom and as the seats in front did not recline was very spacious. ...

    Boarding
    5
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    6
    Baggage
    9
    read more
  • Flight on 13/01/2010

    Cathay Pacific Business

    on: A330-300 Two-Class Regional (330)

    7.0

    Was expecting to be in economy but got a surprise upgrade to business. This was the old style seating fitted in a 2-2-2 configuaration and I was sitting in seat 19D at back of the business class cabin. Not such a good seat as it is right next to the toilet which if the curtain is not drawn is a bit ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    5
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 13/01/2010

    Finnair Business (short haul)

    on: A321

    5.9

    Seat 3C from London to Helsinki. Modern plane, reasonable legroom with four rows of business class. The middle seat was kept free so spacious. There was a drinks service with nuts followed by a three course lunch (salad/hotdish (curry) and orange desert). All reasonable quality and better than ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 23/11/2009

    British Airways Economy (short haul)

    on: A320

    4.9

    A egg and bacon muffin to eat for breakfast which was welcome. A prompt, friendly and efficient service far better than most lost cost carriers. No queue for FFP members though. Seat 12D just behind exit row as good as any on the flight. Leg room adequate

    Boarding
    7
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 23/11/2009

    British Airways Economy (short haul)

    on: A319

    4.9

    Seat 13D. Seemed a little less leg room that the A320. No food but full bar service with a snack - a bag of seeds, dried fruit etc which was tasty but a bit like bird food. Service was good.

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 19/11/2009

    Turkish Airlines Business

    on: A340-300

    6.0

    An old seat that is not a flat bed but service is fine.

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    4
    Service
    6
    Entertainment
    6
    Food & Drink
    7
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 16/11/2009

    Korean Air First

    on: B747-400 (Config 2)

    8.1

    Old seats that are not flat beds but are long enough and flat enough to sleep ok with quilt. Service very good. I think row 2 is the best as the space between the two pairs of seats is the greatest and you don't have the bar/sering area as you have between row 3.

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    9
    Entertainment
    7
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 11/11/2009

    Dragonair Economy (short haul)

    on: A330-300

    6.9

    Hong Kong to Beijing (3 hrs). Seat 25D. A good seat towards the front of the cabin. The bulkhead seats are row 22 are best. Seats C, E & H have small boxes attached to a chair leg but are not too big as to be a problem. Boarding was swift although everyone seemed to either be in business or ...

    Boarding
    7
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 09/11/2009

    United Airlines Business

    on: B747-400

    7.8

    Was in seat 6H which is one of the better ones on the lower deck of the B747. I would avoid rows 9 & 10 as they are either side of the galley , rather noisy and as you have no middle to the cabin they feel rather squashed in. Service was fine, food OK, AV good but it is really frustrating this ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    6
    Entertainment
    8
    Food & Drink
    5
    Punctuality
    8
    Baggage
    8
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  • Flight on 08/10/2009

    United Airlines Business

    on: B747-400

    8.1

    The new business seat is a massive improvement on the previous cradle seat. I thought I was with a different airline! This was only a short flight between Singapore and Hong Kong but was long enough to try the seat. It has a good length although is a bit cramped for width at the feet. Choose you ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    6
    Entertainment
    9
    Food & Drink
    5
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 07/10/2009

    British Airways Premium economy

    on: B747-400 High J

    7.8

    Was in seat 28J from Heathrow to Hong Kong. In my view one of the best seats in the cabin. Nobody in front of you (the exit) so loads of legroom and nobody reclining, nobody beside you except a ledge to put your paper/books on. BA World Traveller Plus is not the best in class or the worst but ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    8
    Entertainment
    9
    Food & Drink
    5
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 09/09/2009

    Jet Airways Economy (short haul)

    on: B737-900

    6.6

    Seat was comfortable and felt like more legroom than on the average European shorthaul. There was a hot food service which although I did not eat had a nice smell. Only water, lime juice and orange juice offered but other soft drinks are available on demand. I had a diet coke.

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    5
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 07/09/2009

    British Airways Business

    on: B777-200 (Four class)

    7.6

    Was sitting in 10D which is an aisle seat close to the galley, toilet and club kitchen! This was a night flight to India so as soon as I could I slept, waking up half way through the breakfast service. I chose not to have breakfast - just a smoothie and thought I would raid the club kitchen for ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    4
    Food & Drink
    6
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 19/06/2009

    British Airways Economy (short haul)

    on: A319

    5.4

    Outbund - Row 9 is the exit row and it has a lot more legroom that the other seat. The flight was not that busy so service was quick and polite. A mushroom and bacon roll was the food. Return flight was in row 6 which was the first row of economy on the flight. Service was still very good, seat ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    4
    Service
    9
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 15/06/2009

    Air New Zealand Business

    on: B777-200ER

    8.4

    A good product almost identical to Virgin Atlantic. Service was good, wine excellent. An interesting feature is that they allow you to use the IFE (apart from games) during take off and landing. This is a bit hard in Business where you need to stow the video screen. You can see the screen but ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    10
    Service
    8
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 12/06/2009

    Cathay Pacific Economy

    on: A330-300 Two-Class Regional (330)

    7.3

    Was in 37G but like my earlier flight had a box under the seat. If you want an aisle pick C or H as D, G & K have IFE boxes under them. Service was good food indifferent. IFE only had one rotation of less than an hour on this 2.5hr flight.

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    4
    Service
    9
    Entertainment
    7
    Food & Drink
    4
    Punctuality
    9
    Baggage
    9
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  • Flight on 10/06/2009

    Cathay Pacific Economy

    on: B777-300 Regional (773)

    7.8

    Seat 36H Aisle. Quite good leg room better than J, K or E that have A/V boxes under them. Service good, food OK and reasonable AV (not on demand) for a 2hr flight between HK and BKK. Seats look old but are comfortable.

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    4
    Service
    8
    Entertainment
    7
    Food & Drink
    7
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    9
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    9
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  • Flight on 01/06/2009

    Vueling

    on: A320

    5.6

    Only one check-in desk open at Bilbao. Modern plane, on time, good friendly staff although English was a bit of a challenge. Was in seat 4C. The first three rows of the plane are allocated to premium/business passengers who pay more but get the middle seat between them empty. Elsewhere in the ...

    Boarding
    7
    Seat for Sitting
    6
    Seat for Sleeping
    2
    Service
    8
    Entertainment
    0
    Food & Drink
    4
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 26/05/2009

    Vueling

    on: A320

    6.3

    Check in queue was quite lengthy but moved quickly as four desks open at LHR. Boarding was swift and efficient. Service onboard was happy and positive although a bit slow. The seats at the back had to wait a while for the cart and they only take Euros or notes in other currency. The seats were ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    5
    Service
    8
    Entertainment
    0
    Food & Drink
    3
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 03/05/2009

    British Airways Premium economy

    on: B777-200 (Four class)

    6.4

    Sat in seat 21B (aisle). Its a good seat but 21D is better as the bulkhead does not go all the way accross so you can stick you feet further forward through the curtain into Club World. I tried to sleep all the flight so skipped the meals. The seat is better than economy but not the best on the ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    7
    Entertainment
    5
    Food & Drink
    0
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 31/03/2009

    British Airways Business

    on: B777-200 (Config. 1)

    8.1

    My return trip was in the same seats as my outward trip - row 15 center block great for travelling with kids. Service was superb, food indifferent. My only surprise/disappointment came with the IFE which was the old style twelve channel loop rather than the new AVOD system which should have been ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    5
    Food & Drink
    5
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 24/03/2009

    British Airways Business

    on: B777-200 (Config. 1)

    8.9

    Travelling with young family. Preboarding was goodRow 15 DEFG best as extra legroom on seats EF in middle and space on ground for children to play. Club kitchen great for children's snacks. Staff service was the superb and they were very accomodating in getting the buggy on the plane which the ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    10
    Entertainment
    7
    Food & Drink
    8
    Punctuality
    9
    Baggage
    9
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  • Flight on 13/03/2009

    British Airways Economy (short haul)

    on: A320

    6.4

    Seat 9D - third row of ecomony on this flight. This was just in front of the emergency exit so the seat does not recline. Looking into Business Class it seemed that the seats were now 3-3 all the way down the plane with the middle seat empty on both sides. Service was swift and the usual BA ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    4
    Food & Drink
    6
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 05/03/2009

    LOT Polish Airlines Business

    on: B737-500

    5.8

    I was in 4C which on my plane was the last row of Business. The seat seems the same as economy but perhaps with a little more legroom. There is a pre-take off drink and my breakfast consisted of cake, a small filled croisant, plate of grapes and selection of breads with jam and pate. Service was ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    2
    Service
    8
    Entertainment
    3
    Food & Drink
    4
    Punctuality
    7
    Baggage
    7
    read more
  • Flight on 05/03/2009

    LOT Polish Airlines Economy

    on: B737-500

    6.1

    Seat 7C which was the third row of Economy. Legroom felt spacious and I felt it was a bit more than some other European carriers. My early morning flight had a drinks service and food was a reasonable size ham roll. Despite being a flight from Warsaw there were a choice of English newspapers to ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    3
    Service
    7
    Entertainment
    3
    Food & Drink
    5
    Punctuality
    8
    Baggage
    8
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  • Flight on 25/02/2009

    British Airways Economy (short haul)

    on: A320

    6.0

    Seat 11C (emergency exit) to Munich with a bit more legroom. Seemed a pretty new plane. Flight delayed due to problems at Munich and crew kept us informed and even served drinks whilst waiting at LHR.

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    1
    Service
    8
    Entertainment
    1
    Food & Drink
    6
    Punctuality
    7
    Baggage
    9
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  • Flight on 25/02/2009

    British Airways Economy (short haul)

    on: B767-300 (European config.)

    6.6

    A last minute plane change meant was on this plane and just alloacted a seat. Was in 22B (aisle) which although just a normal seat seemed to have more legroom than the same seat on the Airbus A320. Avoid the seats to the back of the plane as they look like the old style long haul economy but the ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    1
    Service
    9
    Entertainment
    2
    Food & Drink
    7
    Punctuality
    9
    Baggage
    8
    read more
  • Flight on 06/02/2009

    Virgin Atlantic Premium economy

    on: A340-300

    5.4

    Was in 18C which had the advantage of extra legroom. IFE was not great and some channels did not work, food was average and service was not the best. I had to request a newspaper which you are supposed to get in PE and was the only person to get one. I sat with an empty glass at my seat from the ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    3
    Entertainment
    3
    Food & Drink
    3
    Punctuality
    5
    Baggage
    8
    read more
  • Flight on 04/02/2009

    Jet Airways Economy (short haul)

    on: B737-900

    5.6

    Checking in at an Indian Airport can always be a bit of a fight but today was OK. Boarding was chaotic though. Was sitting in a middle seat 26E which was OK. Surprising amount of legroom although the seat kept reclining on its own accord! Chicken curry that was served was also very good and ...

    Boarding
    3
    Seat for Sitting
    6
    Seat for Sleeping
    2
    Service
    8
    Entertainment
    1
    Food & Drink
    8
    Punctuality
    8
    Baggage
    9
    read more
  • Flight on 16/01/2009

    Cathay Pacific Economy

    on: A330-300 Two-Class Regional (330)

    6.0

    In old config in seat 57G. Seat was old but OK. Unfortunately seat G has a large box under the seat in front which it makes it difficult to stretch out. Service was good and was impressed that as an Emerald FF they came round and asked me waht meal I wanted reserved. Despite being only a 3.5hr ...

    Boarding
    7
    Seat for Sitting
    5
    Seat for Sleeping
    4
    Service
    7
    Entertainment
    5
    Food & Drink
    5
    Punctuality
    8
    Baggage
    7
    read more
  • Flight on 13/01/2009

    Cathay Pacific Economy

    on: B777-300 Regional (773)

    6.6

    Seat 41D. Loads of legroom (more so than row 30 at front of forward cabin). Its a good seat but the legroom is so much that people tend to use it as a crossover which can get annoying after a while. 41C or 41G would be better as you tend not to get disturbed although the row is in by the toilet. ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    5
    Service
    6
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 12/01/2009

    British Airways Business

    on: B747-400 Mid J

    8.3

    Night flight and found myself in 20A. This is probably one of the best seats on the lower deck. Its at the back of the cabin so quiet and is a window seat with its own access to aisle (no need to climb over anyone). Skipped dinner and french toast for breakfast was disappointing. Slept OK but ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 04/12/2008

    Lufthansa Economy (short haul)

    on: A321-100 / 200

    5.8

    Sat in 21C from MUC-LHR which was as good a seat as most on the plane except the exit rows. On my flight the business curtain was further back than the plan shown. There was a drinks service with a roll and a chocolate bar - very business like service. Leather newish seats were quite comfortable ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    5
    Entertainment
    1
    Food & Drink
    4
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 23/11/2008

    British Airways Premium economy

    on: B777-200ER (Config. 2)

    6.1

    Seat 21B. Probably the best aisle seat in the cabin as at front and not many people walk past as furthest from the toliets. Flight was OK but service not very warm. Seat is better than economy but leg rest a waste of time as too short and does not go up enough.

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    4
    Service
    5
    Entertainment
    7
    Food & Drink
    3
    Punctuality
    5
    Baggage
    9
    read more
  • Flight on 19/11/2008

    Cathay Pacific Economy (short haul)

    6.1

    Was in seat 36G. Not a bad choice purely by luck. This is an old plane with an old AV system. As a result there are large boxes restricting the legroom for seat D in the middle bank. Large boxes are also under the seats between A&B and J&K - so if you like window seats you are out of luck. AV ...

    Boarding
    9
    Seat for Sitting
    5
    Seat for Sleeping
    3
    Service
    8
    Entertainment
    4
    Food & Drink
    4
    Punctuality
    8
    Baggage
    8
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  • Flight on 17/11/2008

    Finnair Business (short haul)

    on: A320

    5.8

    Businesslike service but clearly a problem understanding my English accent as my request for a diet coke brought a vodka tonic and my request for a Bloody Mary mix brought one with Vodka! Otherwise an efficient service. Was sitting in 1C which has the benefit of being able to stetch your legs as ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    3
    Service
    5
    Entertainment
    2
    Food & Drink
    4
    Punctuality
    8
    Baggage
    8
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  • Flight on 17/11/2008

    Finnair Business

    on: A340-300 (Config. 1)

    7.3

    In business in 1H on the way to HK. Rather too close to the toilets so if you want to be in the first row I would choose the window seats such as 1A. A good service. Food choices sometimes interesting. Reindeer on this flight! Not a flat bed but one of the better angled ones. IFE disapointing ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    7
    Entertainment
    4
    Food & Drink
    5
    Punctuality
    9
    Baggage
    9
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  • Flight on 01/10/2008

    Jet Airways Business

    8.1

    Seat 5K Good seat as far enough away from both galleys and toilets and benefits from looking at the wall at the back of the seats in front of you. Lounge at Mumbai keeps changing due to building works - its getting better but the airport is a disaster area still which hampers what is otherwise a ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
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  • Flight on 28/09/2008

    British Airways Business

    on: B777-200ER (Config. 2)

    7.1

    10D. Good for aisle access but because its the first row and it sticks out from the bulkhead (toilet) so you can get knocked by passengers on their way to the loo, club kitchen or crew with the trolley. Especially now the arm on the bed goes down! Otherwise good service but usual average food.

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    9
    Entertainment
    8
    Food & Drink
    5
    Punctuality
    6
    Baggage
    5
    read more